📋 BRIEFING

Personnel & Digitalisation
Meeting with the City Treasurer

May 2026 – Meeting with City Treasurer Doris Havertz

🎯 Position & Stance

IT Costs 2026 – Product 0111115 (IT-Service)

Source: Budget plan 2026, partial results plan Product 0111115 IT-Service, p. 204–205.

Account Description Result 2024 Budget 2026 Change Source (Budget p.)
529180 regio iT services 1.368.731 € 1.758.800 € +28,5% S. 204
525510 Software maintenance and support 12.793 € 97.000 € +658% S. 204
542320 Software leasing 26.134 € 20.000 € −23,5% S. 204
543154 Expenditure for software 71 € 20.000 € +28.070% S. 204
543156 Expenditure for hardware 10.254 € 3.500 € −65,9% S. 204
543146 Low-value assets (0-800 €) 53.675 € 210.000 € +291% S. 204
581180 I.C. IT and EDP services regio iT (internal) 1.008.960 €* 1.136.000 € +12,6% S. 205
Partial result Product 0111115 (Deficit) −1.026.944 € −1.451.000 € +41,3% S. 205

⚠️ Note: The 2025 budget for 543154 (software) was 138,000 € due to the planned MS Office replacement. The 2026 budget drops to 20,000 € – so the MS Office costs were already incurred in 2025. The ongoing licence costs (Software Assurance etc.) are included in other items.

Microsoft Licence Costs – What do we know?

All evidence from the explanatory volume p. 203, lines 864–897.

📋 Verifiable facts from the explanatory volume

Evidence Wording explanatory volume Exp. p./line Status
Windows Enterprise „2026: Verlängerung SoftwareAssurance Windows Enterprise 2027" S. 203, Z. 865 No amount stated!
SoftwareAssurance Caseris „Verlängerung SoftwareAssurance Caseris & Mittel 2029 Verlängerung Software Assurance Windows Enterprise" S. 203, Z. 866–867 No amount stated!
MS-Office-Austausch „In 2025 Austausch MS-Office da Support für die Version 2016 in 10/2025 endet" S. 203, Z. 894 Budgeted in 2025 at 138,000 €
Training „Schulungen für neue Software (z.B. aktuelle Office Version, Windows Betriebssysteme etc.)" S. 203, Z. 882 No amount stated!
Software leasing „542320 Softwareleasing - Software auf Miet-/Leasingbasis" S. 203, Z. 885 20.000 € (Ansatz 2026)

🔴 Critical gaps: The amounts for Windows Enterprise Software Assurance renewal are not listed anywhere individually. They are presumably included in 525510 (software maintenance: +658% to 97,000 €) or 529180 (regio iT services) – but not transparently broken down. Training costs also remain unspecified.

Software maintenance across ALL products

Account 525510 (software maintenance and support) appears dozens of times throughout the entire budget plan – in schools, administration, citizen services. Additionally, 543177 (infrastructure MEP licences consumable) appears multiple times per school with the explicit note: "Mandatory for continued operation of school IT infrastructure".

Open question: How high are the total annual licence costs (Microsoft + others) summed across all products? This figure should be available from the treasury – but it is not in the HSK.

regio iT – the largest IT expense

1,758,800 € for 2026. What do we get for it?

Item 529180 regio iT services is, at 1.76 million €, by far the largest IT cost block. It grows from 1.37 million € (2024) to 1.88 million € (2029) – an increase of 37% in 5 years.

According to the explanatory volume p. 203, line 872, this includes: "Expansion of the service portal, OZG implementation, DMS system". Additionally, funds for "Digitalisation and AI expansion" are provided per exp. p. 207–208, line 989.

Open questions about regio iT:

  • → What specific services are included in the 1.76 million contract?
  • → Is there an SLA (Service Level Agreement) with measurable KPIs?
  • → Were alternatives to regio iT examined?
  • → Are the internal charges (581180: 1.14 million €) actually cost-covering for the city?

Open Source opportunity – Why it would make sense

The HSK does not mention open source with a single word. That is a strategic mistake.

📝 LibreOffice instead of Microsoft Office

Savings: Licence costs + Software Assurance

The city of Munich has shown that LibreOffice works in public service. MS Office 2016 support ends 10/2025 – that would have been the ideal time to switch. Instead, new licences were purchased.

🐧 Linux instead of Windows

Savings: Windows Enterprise + Software Assurance

Schleswig-Holstein is switching completely to Linux and open source. Administration PCs do not need Windows – a Linux desktop (e.g. Ubuntu, Linux Mint) can do everything that administrative staff need.

☁️ Nextcloud instead of proprietary cloud

Savings: Cloud licences, file sharing

Nextcloud offers file sharing, calendar, video conferencing and collaboration – all open source, GDPR-compliant, self-hostable. Already successfully used by NRW municipalities.

🗄️ PostgreSQL instead of commercial DB

Savings: Database licences

For specialist procedures, DMS and municipal applications, PostgreSQL is free and enterprise-ready.

📋 OpenProject / Wekan instead of proprietary PM tools

Savings: Project management licences

For project management and internal organisation, there are mature open-source alternatives.

🛡️ Open-Xchange / Kopano instead of Exchange

Savings: Exchange licences + CALs

Email, calendar, contacts – all open source, already in use by German authorities.

💡 Specifically: The federal government funds open-source projects through the Sovereign Tech Fund and the Centre for Digital Sovereignty (ZenDiS). The city of Herzogenrath could apply for funding for an open-source migration. Why is this not happening?

Staff: 608 positions – development and outlook

Sources: HSK p. 7, p. 57–59 (staff management concept).

608,96 Total FTE 2026
473,22 Tariff employees
135,74 Civil servants
+48% FTE increase 2015–2024
+59% Increase tariff employees
+16% Increase civil servants
CDU: 26% Staff cost share of total expenditure
44 J. Average age of workforce

The HSK staffing strategy

💡 Key question: The staff increase of +48% in 10 years is the real structural cost driver. The HSK talks about "efficiency gains through digitalisation" (p. 8) – but at the same time IT costs are rising massively (+37% regio iT in 5 years) and staff positions reach a record. Where is the promised efficiency?

Open questions for the treasurer

Specific questions on IT strategy, licence costs and open source.

  1. Question 1

    How high are the total annual Microsoft licence costs (Windows, Office, Server, CALs, Software Assurance) for the city – summed across all products? The HSK does not break this down.

  2. Question 2

    Was a cost-effectiveness analysis conducted before the MS Office replacement in 2025 that included open-source alternatives (LibreOffice)? If so: with what result?

  3. Question 3

    The HSK calls "digitalisation and process optimisation" an "important component for efficiency gains" (p. 8), but contains 0 measures on open source. Why is this obvious cost-saving option being ignored?

  4. Question 4

    The regio iT contract costs 1.76 million € in 2026 – +37% in 5 years. What specific, measurable services are provided in return? Is there a regular economic viability review?

  5. Question 5

    Software maintenance costs (525510) rise from 12,793 € (2024) to 97,000 € (2026) – an increase of +658%. What exactly is behind this? Are these licence renewals?

  6. Question 6

    Staffing levels rose by +48% FTE from 2015 to 2024 – yet the HSK only wants to reduce by 2%/year from 2027. Why not earlier and more ambitiously?

  7. Question 7

    Measures 66 (telephone costs), 67 (printing concept) and 75 (customer terminals) are all "under review" – since when? Why does the review of obvious cost savings take so long?

  8. Question 8

    Schleswig-Holstein, Munich, Barcelona – there are enough role models for open source in government. Is the treasurer aware that the federal Sovereign Tech Fund promotes such migrations?

Demands

Concrete recommendations for the administration.

1. Establish complete IT cost transparency

Break down all licence, maintenance and service costs (Microsoft, regio iT, specialist procedures) across all products in one report. No hidden costs in pooled items.

2. Develop an open-source strategy

By Q3/2026: present a review report on which proprietary software can be replaced by open source. Apply for funding from the Sovereign Tech Fund. Goal: 30% IT cost reduction by 2030.

3. Evaluate regio iT contract

Independent benchmarking: What do comparable IT services cost on the market? Which services could be provided by in-house staff? Present an economic viability comparison.

4. Accelerate staff reduction

Instead of −2%/year from 2027: −3%/year immediately through consistent task review, digitalisation and replacement freezes – except for mandatory tasks.

5. Digitalisation with measurable KPIs

Every euro spent on digitalisation must be backed by concrete efficiency goals: which processes become faster and by how much? How many FTEs are saved as a result?

6. Inter-municipal open-source alliance

Found an open-source alliance with neighbouring municipalities. Share costs, pool expertise, apply for funding together. Stop every city reinventing the wheel.

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